We safeguard personal information our member-consumers share with us. This information includes name, address, telephone number, credit information, and payment and usage history. Usage history may include information on member-consumer’s property and equipment, health information for lifeline service and service history.
Southeastern maintains information about member-consumers suitable for its operations and for the benefit of its member-consumers. It collects personally identifiable information only by fair and lawful means. It maintains information in an accurate, complete and timely manner as necessary for the purpose for which the information is to be used. Member-consumers may examine service, billing, capital credit and other information about themselves and may correct any inaccurate, incomplete, or untimely information.
Member-consumer information is maintained with reasonable and appropriate technical, administrative, and physical safeguards to protect against foreseeable hazards such as loss, unauthorized access, destruction, misuse, modification, and improper disclosure. We do not sell, rent, loan, exchange, or release mailing list or telephone lists of member-consumers for marketing purposes. Information is not disclosed to nonaffiliated third parties without the prior written consent of the member-consumer. Records may be disclosed to government agencies when authorized or required by law.